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Dear Parents,

In the light of the recent Dispatches programme we would like to reassure you of the following facts:-

Bosley Bobkins have never traded under a different name.

All our Ofsted reports including recommendations are available to read at any time, just ask.

We employ only qualified staff, minimum NVQ lll, all with current CRB checks, paediatric first aid and food hygiene certificates. All staff have regular training and inparticular safeguarding.

We always operate with appropriate ratios,

1:4 2 year olds

1:8 3-4 year olds

1:13 3-4 year olds with a qualified early years teacher.

We will refuse a place or increase staffing to maintain these ratios.

We have received no formal or written complaints either to the Manager, Committee or Ofsted; recent concerns raised have been about closure due to staff training, payment charged for a holiday or confusion over a bill. There has also been a request for better communication. We hopefully have addressed these issues with individual parents and improved our communication, with daily breakdowns of our activities by the sign out book, home school link books, signs displayed in several places including session costs.

Your opinions matter a great deal to us, please do not hesitate to talk to us via text, email, letter, by phone or in person if you have any worries or concerns.

Bosley Bobkins staff and Committee